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Good news! Blue Jay Wireless also offers its Lifeline customers a free wireless phone. Phones are not funded by the Lifeline Program and are offered by Blue Jay Wireless as an investment in our customers. For customers who want more than the basic phone, upgraded phones are available.

Lifeline is a federal program that helps people stay connected to their family and friends, employers, and medical care by offering a discount on monthly phone service. Only qualified consumers receive the discount, but we all benefit when everyone has access to phone service. That’s been the idea behind Lifeline and the Universal Service Fund (USF), which provides funding for Lifeline, since the USF was founded by Congress in 1934. The federal Lifeline benefit is generally $9.25 per month. At Blue Jay Wireless, our Lifeline plans include both talk and text for little or no cost to you. For customers who want more than the basic offering, we put that amount towards other discounted plans.

Most people qualify for Lifeline by participating in another federal benefit program, such as SNAP or food stamps, Medicaid, Supplemental Security Income, etc. Others qualify for Lifeline by meeting certain income requirements. Take a look at our Plans page to see the full list of qualifying programs and annual household income limits in your state.

Click on Apply Now and complete the Getting Started section to begin the process. After that you’ll be asked to select your qualifying program or provide information on your income, select a plan, and complete the required certifications. Fill out all the required fields. Don’t forget to upload your proof of participation in a qualifying program or proof of your income!

Not by American tax dollars. The Lifeline Program is not a part of the federal budget, and the US Treasury does not collect or oversee Lifeline funds. Instead, the Lifeline Program is funded by the Universal Service Fund (USF). All interstate telecommunications carriers contribute to the USF. The carriers typically pass the cost along to all telecom consumers in the form of a small Universal Service fee that is on monthly phone bills.

No, it does not. Lifeline is a subsidy program that provides for a discount on phone service to qualified low-income individuals. The distribution of phones is actually completed by authorized companies that incur the initial cost of the phones. The subsidy paid by the USF is generally about $9.25 per month in most states. The customer must use the service at least once every thirty days or service is canceled. The customer must also maintain eligibility in order to continue receiving the benefit.

The personal information we collect from you includes information you give us, such as name, postal address, telephone number, e-mail address, date of birth, social security number or other government identification number, demographics, activities, location information, credit card information, and personal preferences. You may give us information in a variety of ways, including when you sign up for Services, communicate with customer care, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

We may use the information we collect from you in the following ways: To contact you about Blue Jay or third-party products, services, and offers that we believe you may find of interest. To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. To send you our e-mail newsletter or periodic e-mails regarding Blue Jay events.

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. Cookies are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

To modify your e-mail subscriptions, you may “unsubscribe” using the option embedded within any email you receive from us or by calling customer service. Please note that due to email production schedules you may receive any emails already in production. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links. In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). Changes to our policy. If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on May 27, 2016.

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

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By using our products, services, or website, you consent to our privacy policy.